Robin
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Latest activity by Robin-
Robin created an article,
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Robin created an article,
The assessment keeps repeating the same message when I click “Start Recording.” What should I do?
This issue is often related to microphone permissions. Please check that your microphone is not muted, and allowed for the platform in your browser settings. You may need to allow microphone access...
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Robin created an article,
I don’t see my assessment grade after finishing. It continues to say “evaluation pending”. Is this normal?
Yes. Some oral assessments may take longer to load or finalize before seeing your grade and allowing you to retake. If you see “evaluation pending” for longer than 24 hours, please contact support.
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Robin created an article,
Axio is taking a long time to load. How can I fix this?
If Axio is slow to load, try the following steps before contacting support:Refresh the pageLog out and log back inClose and reopen your browserIf the problem persists, submit a support ticket.
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Robin created an article,
Axio is stuck or keeps repeating the same message during an interactive learning experience. What should I do?
If Axio seems stuck or won’t move on to the next objective, try sending a message in the chat such as “hello” or “you seem stuck.” This usually prompts Axio to continue the lesson.If the issue cont...